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New Year, New Dental Practice: Why new dental practices choose XLDent

Posted January 15, 2021 by Beth

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New dental practices are often hit with a range of decisions to make all at once. As a new dental practice owner, finding the right software for your practice right away can make a significant difference in your business’s success down the road. Similarly, there are substantial advantages to implementing a new software suite like XLDent as early on as possible in your practice’s launch to take advantage of our proven workflows and customizable features for newly established dental practices. 

 

Dentists and their staff should not need to be technology experts to run a successful dental practice. Certain software systems are often much better for new practices because of their usability design. More experienced software users might be more proficient with any given software product in your dental practice. Still, the good news is that even staff who are new to using software tools as part of their dental practice workflow improve at similar rates to experts when the software systems themselves are designed with new users in mind. Thus, good usability is a crucial metric to the success of all dental software implementations. Usability is also directly related to your entire practice’s overall user satisfaction with the software product. 

 

At XLDent, we’ve taken a particular interest in the experiences and needs of new dental practices. Starting a new practice is a huge undertaking, and probably one of your professional life’s most significant decisions. The content, integrity, and continuity of your electronic dental records will play a key role in your ability to grow efficiently and profitably, as well as maintain valuable patient relationships and patient engagement mechanisms. XLDent’s All-Inclusive Suite of products and services includes all the tools you will need to make this journey. XLDent is your long-term solution for equipping your dental office with a customizable, scalable, and robust Practice and Clinical Management software system.

 

When you choose XLDent as a new startup dental practice, you will receive our special package for new business owners. In addition to our tried and true methods for getting started with the software, the time with your Getting Started Coach will focus on planning, building, and launching your top priorities – and leave you with a strategic plan to accomplish what’s next. To learn more about implementing a new practice with XLDent, visit our New Startup Practice Guide

 

Posted in: Dental Practice Management Software, Dental Software, Dental Technology, Dental Web-based Solutions, Electronic Dental Records, IT Services, XLDent Company, XLDent Patient Experience, Leave a comment/ No Comments »
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End of Year Goals and Your Dental Practice

Posted December 9, 2020 by Beth

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This year is finally winding to a close, and many dental practices are looking to meet their end of year goals. In 2020 more than most years, dental practices are finding that they have fallen a bit short of where they wanted to be at the beginning of the year. The end of any year can be stressful for every dental practice. If you want to end the year on a higher note, consider this list of ideas for your practice to review before 2021 sneaks up on you.

 

Thank Loyal Patients 

Whether it’s a card in the mail, an email, or just a simple text, letting your patients know you’ve appreciated their business in the past year, it’s just a best practice to reach out to the patients you’ve worked with within 2020. Let them know that they are still in your thoughts, and they’ll keep you at the top of mind, too. 

 

Reschedule Cancelled Appointments

This past year has been the year of canceled appointments. Whether it was due to office closure, local health directives, or personal discretion, there are plenty of patients that missed appointments they’d probably like to fit in yet this year. Rescheduling patients that missed their appointments in March and April could be just the right fix for your end of year shortfall. 

 

Check-In with Inactive Patients

The end of the year is an excellent time to check in with any patients that haven’t been to your office in a while. Reactivating patients that need a visit from within your database of patients can be a much more targeted and cost-effective approach to efficiently filling up your schedule. 

 

Target Patients with Remaining Benefits

Many patients with insurance funds set aside at the end of the year would instead schedule an appointment then lose out on free preventative care. Use XLDent’s reporting feature to create a list of patients with insurance funds remaining in 2020, then alert those patients of any opening you might have in your schedule. 

 

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Choosing Software for Your Dental Practice

Posted November 6, 2020 by Beth

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When it comes to selecting the software your dental practice will use for practice management, charting, or otherwise, dentists are often looking for just the right product to increase their practice’s efficiency, productivity, and revenue. This is no small task given the vast array of vendor options and features to select. We propose four key variables that can help you find out if a software is right for your practice: support, innovation, scalability, and integration. 

 

Support

Some software vendors offer little customer support or onboarding process for their products. Especially with your first software, a lot of time, money, and effort will go to setting up, installing, and learning to use the software. Your practice will need support to adapt quickly and realize the software’s productivity benefits as soon as possible. 

You’ll also need professional technical support on hand to make the most of your investment and avoid downtime.

 

Whether you have an existing practice or are starting a new practice, XLDent is here to guide you in managing or establishing a successful dental practice with our software. We not only understand the importance of the software selection process, but we also take pride in the experience and knowledge our XLDent Certified professionals will offer you during the process and long after you decide to move forward with the XLDent Suite of products.

 

The XLDent Software Assurance and Business Care Plan protects your investment. We are here to help long after your initial training is complete. Our knowledgeable and friendly Implementation Specialists genuinely care about your happiness and success with the XLDent Suite. We will consistently go the extra mile to answer your questions and help you reach your software implementation goals.

 

Innovation

A software product that does not evolve cannot grow with your practice. Not only does your vendor need to be able to invest in the growth of their company to keep up with regulations, but they also need to keep up with the challenges and opportunities created by new dental technologies.

 

XLDent is committed to innovation. We use current and updated development tools for the continual enhancement of the XLDent Software Suite. At XLDent, we dedicate ourselves to providing software features and solutions focused on our clients’ success, and we work with them to define those goals. We express that dedication in our commitment to the continual enhancement and redevelopment of the tools we create. We are continually re-evaluating the current development landscape with a strong emphasis on using proven, secure technologies and features to the advantage of the dental practices that partner with us. 

 

Scalability 

The needs of dental practices are continually evolving. So is technology. A software product that gets you started today may not serve your practice in the long run as you continue to grow. Before you adopt any technology, make sure that you understand how technology can adapt and scale to align with your future goals as a business. 

 

XLDent Cloud offers a scalable cloud solution that can meet your practice where you are now and scale with you as you grow. With XLDent, all of your clinical documents, charts, patient contact information, and other practice management data can be accessed at any time by any authorized user. XLDent Cloud allows you to work in a secure environment without complicated network connections to retrieve your data. 

 

Integration

The right software for your dental practice will integrate with as many of the tools and services you need for success as possible. Always look for software solutions that offer a complete suite, or at least integrate Real-Time Insurance Eligibility, Electronic Remittance Advice, Patient and Doctor Portals, Encrypted Email, and more. 

 

XLDent has already integrated the eSolutions you need to stay competitive and maximize the efficiency of your practice. By partnering with an elite group of market leaders in the healthcare industry, we can offer you a comprehensive, fully integrated Electronic Services solution. All eSolutions are seamlessly integrated with your XLDent Suite to improve workflow processes, accuracy, patient experiences, and patient outcomes. XLDent has it all: electronic prescribing, patient and doctor portals, appointment reminders, credit card processing, electronic statement processing, electronic claim processing and claim status, real-time eligibility and benefits verification, electronic remittance advice, dental claim attachments, custom websites, marketing, offsite backup storage, Practice Booster for coding strategies, HIPAA-compliant email, cloud-based phone system through Mango Voice, and more. 

 

Posted in: Dental Practice Management Software, Dental Software, Dental Technology, Dental Web-based Solutions, Electronic Dental Records, IT Services, Perio Chart, XLDent Cloud, XLDent Company, XLDent Patient Experience, XLDent Referrals, XLDent Website, Leave a comment/ No Comments »
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New Features and Improvements at XLDent

Posted October 22, 2020 by Beth

New Features and Tech Improvements

 

Here at XLDent, we dedicate ourselves to providing software features and solutions focused on our clients’ success. We express that dedication in our commitment to the continual enhancement and redevelopment of the tools we create. As a company, we focus our time and attention on solutions in our clients’ best interests, and technology improvements are often a part of that. We are continually re-evaluating the current development landscape with a strong emphasis on using proven, secure technologies and features to the advantage of the dental practices that partner with us. 

 

We are continually assessing the user experience of each tool we create to maximize clinical efficiency, stay current with new technologies, and improve the overall experience. This past summer, XLDent launched a Feature Request Survey initiative to gather input on creating better tools to make the practices we partner with even more successful. These ideas from XLDent practices have now been reviewed, tracked, and prioritized for possible future development. We can’t wait to tell you more about planned features to our next version of XLDent. For now, we’d like to point out some of the technological improvements and features we’ve released in 2020.

 

XLDent Cloud

XLDent Cloud was released in early 2020 to provide a scalable solution to cloud technology. Our advancement combines our leading dental practice management software with the latest cloud data management technology. It takes all that XLDent practice management software offers and delivers it in the cloud so you and your team can work from anywhere. 

XLDent Cloud allows your practice to:

  • Use a cloud solution for single or multiple locations
  • Centralize data management
  • Streamline software updates, backups, and server needs
  • Integrate with a full suite of comprehensive eServices, such as Real-Time Insurance Eligibility, Electronic Remittance Advice, Patient and Doctor Portals, Encrypted Email, and more

 

XLDentIT

In April of 2020, XLDent launched our already popular service XLDentIT. From the beginning of its development, we envisioned managed IT services that would help your practice save money while improving the ability to focus on patient care. We also recognize that the budget is overextended for the average dental practice at the same time that dentists find themselves relying on technology more often. At this intersection is an opportunity to hire managed IT services like XLDentIT that pay for themselves. XLDentIT empowers you to keep your dental practice running smoothly with comprehensive remote monitoring and management. XLDentIT is an all-in-one solution that meets the IT needs of dental practices, including anti-virus, remote system monitoring, Windows OS patch and updates, installation, and IT support services.

 

XLCharge Updates

XLDent took significant care to upgrade the XLCharge credit card processing platform and terminal. Not only did we design our improvements to ensure this tool is using the latest security protocols for payment processing, but we also expanded the types of payments XLDent practices can accept. XLCharge now allows you to take even more payments, including contactless and web payments through XLPortal! XLCharge gives you the tools to expedite cash flow, reduce accounts receivable, minimize check-out time, and increase office efficiency in one solution powered by Global Payments Integrated, a healthcare-specific payment processing firm.

 

Internal Tools

Some of our proudest accomplishments in 2020 are those you may not even notice at all. Throughout the year, we’ve made significant improvements to internal development tools to track and prioritize enhancement requests. We were also quick to implement digital tools for the XLDent team that allowed for a seamless transition to remote work environments when we needed to do so for the Coronavirus pandemic. 

 

XLBackup

An impressive change still underway is our new platform for XLBackup. Existing backup service customers are now being migrated to this new system, while new customers are onboarded with the new solution already in place. This new platform was launched to improve client resolve time, uptime, and more responsive support.

 

 

Thank you!

This was a year of adaptation for a lot of us. We are proud to come through it with all of you! Thank you to each of our clients who inspired us to continue innovating our tools for your success. We also wish to thank each of our employees for their continued dedication to our practices, platforms, and products. We look forward to another successful quarter to end this year and continued prosperity in the new year. 

 

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So You’ve Been Referred to XLDent

Posted October 1, 2020 by Beth

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When another dentist suggests XLDent to you, they might let you know why they’ve put their trust in our products to run their practice. Since the XLDent Suite is the first and only comprehensive suite of dental software products designed for Tablet PC and wireless technologies, XLDent provides flexibility in delivering patient care and service offerings that makes each office we partner with genuinely unique. 

If you’re ready to learn more, here is a list of resources we have curated to introduce you to the XLDent Suite Life!

 

Getting Started

Whether you have an existing practice or are starting a new practice, XLDent is here to guide you in managing or establishing a successful dental practice. A startup clinic, for example, will realize immediate financial and efficiency savings by implementing the entire XLDent Suite on opening day. On the other hand, for an established paper-based dental clinic, the office environment and internal staff dynamics are pre-existing, so entering the digital age in stages is a much better approach. Phased implementation is one of the most flexible benefits of XLDent.

 

Visit our Getting Started page to choose your path in learning more about working with XLDent.

 

Connect with Us

Don’t be shy! We want to get to know you, too. Social media can be an excellent place for us to connect and for you to read more about XLDent. Follow us on Twitter, Facebook, and LinkedIn.

 

Request a Live Demo

A personal tour of our dental software solution can help your practice envision how XLDent might work for you in your office(s). If you want to see XLDent up close, request a Live Demo. These live, virtual demonstrations are available by request. We can coordinate a time that works with your schedule. A Live Demo is also an excellent opportunity to ask any questions you might have about the XLDent Suite.

 

XLDent Referrals

Since you’ve been referred to XLDent by a current client, you may be qualified for a 10% reduction to your annual subscription fees! You can learn about our XLDent Referral program (and much, much more) over on the XLDent blog. To apply for the discount, make sure you specify the dentist’s name who referred you in the “Best Time to Reach You” box as you request a Live Demo.

 

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