AAPD Annual Session 2016

Posted May 26, 2016 by Dawn

AAPD Annual Session 2016, XLDent Dental SoftwareXLDent is in Alamo City this week for the 2016 American Academy of Pediatric Dentistry (AAPD) Annual Session in San Antonio, Texas. Held at the Henry B. Gonzalez Convention Center from May 26-29, this year’s event features nearly 200 exhibitors and a wide variety of educational presentations dedicated to children’s oral health.

This year’s keynote speaker is internationally-renowned graffiti artist and motivational speaker Erik Wahl. Erik will take the stage on Friday, May 27 for a must-watch live performance. Also, be sure to stop by booth #537 at the AAPD exhibit floor to say hi to the XLDent team. We’d love to meet you and show how our dental software can benefit your pediatric dental practice!

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IDA Annual Session

Posted May 5, 2016 by Danielle H

XLDent is in the Hawkeye State today for the 154th annual Iowa Dental Association Annual Session. Held at the Veterans Memorial Community Choice Credit Union Convention Center in Des Moines, this year’s theme is “Working Together Makes Us Better.”

Iowa Dental Association Annual Session, XLDent Dental Software

Featuring nationally-recognized speakers and displays of the latest and greatest dental products, the 2016 Annual Session kicks off this evening with the Exhibitors’ Reception and runs through Saturday morning. XLDent will provide exclusive specials on ePrescribe, Lighthouse 360 and XLBackup for attendees who sign up during the show.

We are looking forward to meeting dentists and their teams from all over the Midwest and introducing them to our dental software solutions. Don’t be a stranger-stop by our booth at the exhibit hall and check out XLDent!

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Star of the North Meeting

Posted April 28, 2016 by Duane A

Don’t miss out on XLDent’s presentation and tablet giveaway at the 2016 Star of the North Meeting this week! Hosted by the Minnesota Dental Association at the Saint Paul RiverCentre, the 133rd annual Star of the North Meeting will take place from Thursday, April 28 to Saturday, April 30.

2016 Star of the North Meeting, XLDent Dental Software

Join us at the Exhibitor Pitch Lounge on Friday, April 29 at noon for our educational presentation “10 Reasons You Need a Tablet PC in Your Dental Practice.” Also, be sure to swing by the exhibit floor and stop by booth #323 to say hi and enter our contest for a chance to win a free Microsoft Surface 3 Tablet. We can tell you all about the mobile and tablet friendly features of our software–how cool is that?


About the Star of the North Meeting

The premier state dental meeting in the Upper Midwest, the 2016 Star of the North Meeting is open to dentists, residents, students, therapists, assistants, hygienists, office staff, lab technicians and the guests of dental professionals. With over 80 continuing education seminars and an exhibit floor of over 250 innovative companies, the Star of the North Meeting provides current clinical and practice management information to the dental community. Over 8,500 dental professionals attended last year’s meeting and they are expecting another big crowd this year!

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5 Ways to Kickstart Your Recare System

Posted April 5, 2016 by Danielle H

Dental Office Recare System, XLDent, National Oral Health MonthNot everyone is eager to visit their dental hygienist for check-ups every six months. With an average attrition rate of at least 12%, one of the biggest challenges that practices face is keeping patients on track with their Recare. Continuing Care is important to a patient’s overall health and can greatly reduce complex treatment needs down the road. With April being National Oral Health Month, there’s no better time to improve your Recare system.

1. Preschedule, Preschedule, Preschedule

Position your hygienist as THE expert in Recare and empower him or her to schedule the patient’s next visit chairside. To increase the hygienist’s success in scheduling, ensure the proper script/language is being used. Your hygienist should guide a patient to a specific time on the schedule rather than simply asking if the patient wants to make another appointment. Patient acceptance will increase when this technique is used.

2.  Develop a Consistent Communication Schedule

Establish a communication schedule that patients can count on! For patients with a Recare due date that is fast-approaching, scheduled communications should begin 3-4 weeks in advance. Your communication should be with patients already scheduled for hygiene, not yet scheduled, and those overdue.   We suggest using emails, text messages, phone calls, postcards and letters. By using a combination of patient contacts, over a longer period of time, you greatly increase the likelihood of getting them in the door!

3.  Automate as Much as Possible

Decrease the burden on your front office by establishing an effective automation system. Keeping up with the daily emails, postcards and text messages are tasks that cannot go undone. In today’s busy dental practices, automation of these tasks is an essential part of keeping profitability and patient satisfaction going up.  Appointment reminders should run automatically on a schedule you determine works best and confirmations should easily be recognized on the book. XLDent partners with Lighthouse 360 to automate patient communications, making managing your Recare system a breeze!

4.  Patient Education is Key

When patients have a better understanding of all that a Recare visit entails, they are much more likely to follow through with these routine visits. As a clinician, educating is a large part of each visit. Start by explaining why and how Perio health is measured. Using your Perio Chart, review exam results with the patient. Compare Perio Exams to show progress. Focusing on areas of improvement will boost patient confidence and give weight to areas of concern. Offer to email the patient a copy of their exam along with instructions for home care.

5.  Create a Culture that Promotes Continuing Care

The responsibility of Recare doesn’t lie only on the shoulders of your front office team. All team members should be comfortable reviewing Recare information in XLDent and be active in encouraging Continuing Care. Ensure that your team uses common language and scripting to describe your Recare system. Avoid using words like Recall, Cleaning, and Checkup to describe Hygiene visits. These words can minimize the value of the Hygiene visit in the patient’s mind.

Your Recare system not only serves to improve your patients’ oral health, but also benefits your practice’s bottom line. Want to kickstart your Recare system with XLDent? Check out more at

Posted in: Dental Practice Management Software, Dental Technology, Dental Web-based Solutions, Perio Chart, Recare System, XLDent Patient Experience, Leave a comment/ No Comments »
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2016 World Backup Day

Posted March 29, 2016 by Kevin K

Ah yes, March 31st, the day in which we are reminded of the inevitable truth about our technologically advanced lives, and with advances in technology continuing to grow, business only moves further into the digital format.World-Back-Up-Day

Approximately 83% of people now own computers and are working in digital formats; and over 60 million of those computers will fail this year alone. With only 1/4 of those people consistently backing up their information, 58% of people will lose valuable information forever. What if you were one of those people? What if that information, that is gone in a split second ran your dental practice?

It is important to remember that data loss doesn’t only happen with component failure. Your most up-to-date, well-performing, top-of the line systems can still be stolen, have information deleted or incur damage during a fire, etc.

Take the extra time this year to ensure the security of your electronic dental records and products. With XLBackup, an audit service system is built into your off-site, data protection plan; enabling your organization to quickly restore lost files, images and critical data to get your office back up and running in a disaster recovery situation.

So as World Backup Day approaches, don’t be an April fool, be prepared and backup your dental records and set aside time to review backups and current backup procedures.

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